Find answers to common questions or contact our support team
Frequently Asked Questions
Fitness Saga automatically tracks your steps using your device's built-in pedometer. Make sure to grant motion and fitness permissions when prompted. You can also connect wearable devices like Fitbit, Apple Watch, or sync with Google Fit or Apple Health for more accurate tracking.
You earn XP (experience points) for every step you take. The base rate is 1 XP per step, but you can earn multipliers through streaks, weather bonuses, and group challenges. As you accumulate XP, you'll level up through ranks: Walker, Explorer, Trailblazer, Adventurer, and Legend. Each level requires more XP than the previous one.
Yes, Fitness Saga requires an active internet connection to function. The app needs to connect to our servers to sync your fitness data, track your progress, and provide all features. Make sure you have a stable internet connection for the best experience.
To connect your Fitbit: 1) Go to Settings → Wearable Devices, 2) Tap "Connect Fitbit", 3) Complete the OAuth authentication in the web browser, 4) Authorize Fitness Saga to access your Fitbit data. Once connected, you can sync your steps, heart rate, and other fitness data.
Group challenges allow you to compete with friends and other users. You can create a challenge, invite friends, or join existing challenges. Challenges can be based on steps, distance, or other fitness metrics. Participants earn bonus XP multipliers, and you can track progress on real-time leaderboards.
First, check that you've granted motion and fitness permissions in your device settings. On iOS: Settings → Privacy → Motion & Fitness. On Android: Settings → Apps → Fitness Saga → Permissions → Physical Activity. Also ensure your device's pedometer is working by checking if other fitness apps can track steps. If issues persist, try restarting the app or your device.
You can change your daily step goal in the Settings menu. Go to Settings → Profile or Daily Goal, and adjust the target to your preferred number. The default is 10,000 steps, but you can customize it based on your fitness level and goals.
Yes, privacy is a top priority. Fitness Saga uses secure authentication and encryption for all data transmission and storage. Your data is stored securely on our servers with industry-standard security measures. You can review our Privacy Policy for detailed information about how we handle your data.
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